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MBA Advertising and Sales Promotion Mcq Set 1
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1. Attitudes toward a brand result from a combination of ______ attitude-formation processes.
primary and secondary
linear and non-linear
associative and non-associative
central- and peripheral-route
2. A strength of radio advertising is _______
the ability to reach segmented audiences
the ability to reach prospective customers on a personal and intimate level
low cost per thousand
All of the above
3. In a _________________ advertising schedule, advertising is used during every period of the campaign, but the amount of advertising varies considerably from period to period.
flighting
dated
plotted
pulsing
4. Marketers can enhance the consumers' ability to access knowledge structures by ________
using loud music
using colorful ads
employing verbal framing
repeating brand information
5. All marketing activities that attempt to stimulate quick buyer action or immediate sales of a product are known as ________
Sponsorship
Advertising
personal selling
sales promotion
6. A detergent that advertises how clean it gets clothes is appealing to the _______ consumer need
Functional
Symbolic
Biological
Utilitarian
7. Which of the following is NOT a requirement for setting advertising objectives?
Objectives must specify the amount of change.
Objectives must be stated in terms of profits.
Objectives must be realistic.
Objectives must be internally consistent.
8. The ______ component of attitudes focuses on behavioral tendencies
Affective
Instrumental
Conative
Cognitive
9. The process of translating thought into a symbolic form is known as _____
Encoding
Feedback
Noise
Decoding
10. Margaret Stephens notices the television commercial because of the loud sounds. This is an example of ________
exposure
involuntary attention
nonvoluntary attention
voluntary attention
11. By definition, _____ simply means that consumers come in contact with the marketer's message.
Perception
Exposure
Attention
Comprehension
12. Which one of the following is the greatest obstacle to implementing integrated marketing communications?
Few providers of marketing communications services have the skills to execute IMC programs.
There is a lack of interest in IMC by top management.
The cost for implementing an IMC program is difficult to justify.
Little can be gained by coordinating the various marketing communications elements.
13. According to the HEM, consumer behavior is seen as ________
Rational
highly cognitive
Emotional
Systematic
14. The first step of the objective-and-task method is ________
assessing the communications functions
establishing specific marketing objectives that need to be accomplished
determining advertising's role in the total communication mix
establish the budget based on estimates of expenditures required to accomplish the advertising goals
15. Which value is derived from the need for variety and achieving an exciting life?
self-direction
hedonism
achievement
stimulation
16. A good copy-testing system needs to provide measurements that are ________
relevant to the advertising objectives
relevant to the advertising budget
relevant to the advertising media
relevant to the advertising script
17. The concept of effective reach states that fewer exposures to advertisements are required ________
when humor is used
when comparative advertising is used
for brands with higher market shares and greater customer loyalty
for expensive products
18. Laddering is a marketing research technique that has been developed to identify links between _____
attributes, consumers, and values
attitudes, consumers, and values
attributes, consequences, and variables
attributes, consequences, and values
19. Which of the following is NOT a problem with television advertising?
escalating advertising costs
erosion of television viewing audiences
substantial audience fractionalization
inability to achieve impact
20. The premise underlying geodemographic targeting is that people who ______ also share demographic and lifestyle similarities.
are in the same income category
reside in similar areas
are of the same age
are of the same gender
21. A(n) ______ advertising objective is aimed at achieving communication outcomes that precede behavior.
precise
planned
indirect
direct
22. Using sex appeal can generally ________
Lure attention
Enhance recall
Evoke emotional responses
All of the above
23. In general, the single-voice, or synergy principle, involves selecting a specific _______ for a brand.
positioning statement
marketing mix
pricing strategy
advertising budget
24. The advertising budget procedure used most frequently is the _____ method.
percentage-of-sales
arbitrary allocation
marginal cost
None of the above.
25. A clothing store that sets their advertising budget by following the major competitor and adding an additional 15 percent is using the _____ method.
percentage-of-sales
arbitrary allocation
objective-and-task
competitive parity
26. At what stage of the PLC (Product Life Cycle) can a higher price usually be charged?
Introduction or
Growth
Maturity
Decline
27. Questions such as :"What ads do you remember seeing yesterday?" are an example of what type of post-test?
Aided recall
Unaided recall
Inquiry test
Attitude test.
28. Intermediaries make the flow of products from producers to buyers possible by performing three basic functions:
Production, transmission and display
Assorting, storing and sorting
Transactional, logistical and facilitation
Buying sorting and financing
29. If, after buying a product, the customers is anxious about the choice she/he made, this is called:
Post purchase behavior
Cognitive dissonance
Comparative tension
Buyers’ dissatisfaction.
30. The store carries a mix of automotive, outdoor, sporting, and decoration goods as well as house wares. What term would describe its product line?
Complexity
Breadth
Depth
Richness
31. Selecting target markets means using criteria such as cost of reach the segment and _____
Size and expected growth
Marketing investment
Density of population
Values of customers.
32. When a company retains the product but reduces marketing support costs it is in what stage of the PLC
Decline
Maturity
Growth
Introduction
33. Using Price as a measure of the quality of a product and setting price high is:
Prestige pricing
Pricing Lining
Pricing odd-even
Target pricing
34. The main reasons a firm segments its markets are:
To refine sales forecasts and allow for more product differentiation.
To create more word-of-mouth in a market.
To focus advertising and monitor sales
To respond to different needs and wants in market and increases sales and profits
35. During the introduction stage of the PLC, sales gradually increase and
Competition becomes tough
Profits are minimal if not negative.
More investors needed
The promotion is finished.
36. Selling brand-name products at lower than regular price is:
Guaranteed to cause a loss not a wise business decision.
Off-price retailing
Markup
Shrinkage.
37. One of the following is NOT a criteria when forming segments:
Potential for higher profits and ROI.
Similarity of needs
Difference in needs of buyers among segments
Fewer customer complaints.
38. The marketing objective for the maturity stage of PLC is to
Maintain brand loyalty
Stress differentiation
Harvest
Gain awareness
39. Any paid form of non personal communication about an organization, good, service or idea by an identified sponsor is called:
Publicity
Public relation.
Advertising
promotion
40. Risk taking, transporting and grading. Professional managed and centrally coordinated marketing channels designed to achieve channel economies and maximum marketing impact are called:
Vertical marketing systems
Horizontal marketing systems
Centrally coordinated systems
Professional coordinated marketing systems.
41. All activities involved in selling renting, and providing goods and services to ultimate consumers for personal, family or household use are known as:
Marketing
Retailing
Personal Selling
Sales promotion
42. Learning refers to behaviors that result from
Repetition of experience
Thinking
Observation
Repetition of experience, thinking and observation.
43. Norms and expectations about the way people do things in a specific country are referred to as:
National character
Customs
Values
Preferences
44. The framework to relate the market segments of potential buyers to products offered or potential marketing actions by the firm is called:
Action grid
Relation grid
Product grid
Market grid.
45. Another name for a company's marketing communications mix is:
The advertising program.
The sales force.
The image mix.
The promotion mix.
46. Although the promotion mix is the company's primary communication activity, the ______________ must be coordinated for greatest communication impact.
Organizational culture
Entire marketing mix
Demand mix
Profit variables in a company
47. IMC, as presented in the text and in context with promotion, stands for:
International manufacturing capacity.
International monetary consistency.
Integrated marketing communications.
Integrated marketing corporations.
48. The communications process should start with:
A basic belief about the communication piece.
An audit of all the potential contacts target customers have with the company and its brands.
An evaluation of the history of advertising used by the firm.
Hiring communications experts to handle the communication problems of the firm.
49. The promotion tool that may include coupons, contests, premiums, and other means Of attracting consumer attention is best described as being which of the following?
Advertising
Personal selling
Public relations
sales promotion
50. A ______________ is a promotion strategy that calls for using the sales force and trade promotion to move the product through channels.
Push strategy
Pull strategy
Blocking strategy
Integrated strategy
51. ______ is well suited to highly targeted marketing efforts and to building one-to-one customer relationships.
Advertising
Public relations
Sales promotion
Direct marketing
52. Marketing management must make four important decisions when developing an advertising program. All of the following would be among those decisions EXCEPT:
Setting advertising objectives.
Setting the advertising budget.
Setting procedures for an advertising culture audit.
Developing advertising strategy.
53. When Avis positioned itself against market-leading Hertz by claiming, "We're Number two, so we try harder," it was using which of the following forms of advertising?
Informative advertising
Psychological advertising
Reminder advertising
Comparative advertising
54. The word advertising is means turning of ______________ to something.
Desire
Attraction
Attention
Interest
55. An appeal is the ______________ of an advertisement
Theme
Image
Color
Information
56. The series of action to attain media objectives is _____
Media planning
Media strategy
Media selection
Media buying
57. The ads which are beyond the consciousness of the audience are______
Subliminal
Obscene
Misleading
Appealing
58. Merchandise allowance is a _____ technique
Consumer promotion
Trade promotion
Sales force promotion
Media promotion
59. The space and time for advertisement are bought from _______
Advertising agency
Media
Customer
Manufacturer
60. Advertising is subject to _______
Social norms
Group norms
Company norms
None of these
61. If a company wants to build a good "corporate image," it will probably use which of the following marketing communications mix tools?
advertising
public relations
direct marketing
sales promotion
62. Which of the following major promotional tools use the telephone, mail, fax, e-mail, and the Internet to communicate directly with specific consumers?
advertising
public relations
direct marketing
sales promotion
63. _______ fragmentation has resulted in media fragmentation.
Market
Purchasing
Product
Public relations
64. ______ is the concept under which a company carefully integrates and coordinates its many communications channels to deliver a clear, consistent, and compelling message about the organization and its products.
The promotion mix
Integrated international affairs
Integrated marketing communications
Integrated demand characteristics
65. The communications process should start with:
a basic belief about the communication piece.
an audit of all the potential contacts target customers have with the company and its brands.
an evaluation of the history of advertising used by the firm.
Hiring communications experts to handle the communication problems of the firm.
66. The promotion tool that may include coupons, contests, premiums, and other means of attracting consumer attention is best described as being which of the following?
advertising
personal selling
public relations
sales promotion
67. A ______________ is a promotion strategy that calls for using the sales force and trade promotion to move the product through channels.
Push strategy
Pull strategy
Blocking strategy
Integrated strategy
68. Marketing management must make four important decisions when developing an advertising program. All of the following would be among those decisions EXCEPT:
Setting advertising objectives.
Setting the advertising budget.
Setting procedures for an advertising culture audit.
Developing advertising strategy.
69. If Sony tries to convince consumers that its brand of computer disks is the best quality for the money, it is using which of the following forms of advertising?
Informative advertising
Psychological advertising
Reminder advertising
Persuasive advertising
70. The most logical budget setting method is found in the list below. Which is it?
Affordable method
Percentage-of-sales method
Competitive-parity method
Objective-and-task method
71. In evaluating messages for advertising, pointing out the benefits that make the product more desirable or interesting to consumers ensures that the message will be:
Meaningful.
Distinctive.
Believable.
Remembered.
72. The measure of the percentage of people in the target market who are exposed to the ad campaign during a given period of time is called:
Reach.
Frequency.
Impact.
Performance.
73. Which of the following mass media forms has the disadvantages of long ad-purchase lead time, high cost, no guarantee of position?
Newspapers
Television
Magazines
Radio
74. Several factors have contributed to the rapid growth of sales promotion. All of the factors listed below have played a part in that growth EXCEPT:
Greater pressure to increase sales.
More competition and a decline in differentiation of brands.
A relaxing of government regulations governing sales promotion.
Advertising efficiency has declined.
75. If an advertiser were to give consumers useful articles (imprinted with the advertiser's name) as gifts (such a pen or calendar), which of the following sales promotional forms would the advertiser be using?
samples
premiums
point-of-purchase promotions
advertising specialties
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